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Comfortable hotel with a 24-hour fitness center and complimentary breakfast in Charlotte's East Forest area. Located in Charlotte (East Forest), SureStay by Best Western Charlotte Matthews is within a 15-minute drive of Bojangles' Coliseum and Ovens Auditorium. This hotel is 8.3 mi (13.3 km) from SouthPark Mall and 9.3 mi (15 km) from Spectrum Center. Amenities: Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area. This hotel also features a banquet hall and a vending machine. Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite. Dining: A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM. Rooms: Make yourself at home in one of the 93 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries. Conveniences include safes and desks, and housekeeping is provided daily. Distance to Nearby Attractions: McAlpine Creek Greenway - 2.7km/1.7mi Novant Health Matthews Medical Center - 4.1km/2.5mi Matthews Community Center - 4.9km/3.0mi Bowlero Matthews - 4.9km/3.0mi Sportsplex at Matthews - 5.7km/3.6mi Independence Shopping Center - 6.1km/3.8mi Carolina Courts Indian Trail - 10.0km/6.2mi Kate's Skating Rink - 10.5km/6.5mi Extreme Ice Center - 10.9km/6.8mi Bojangles' Coliseum - 11.0km/6.9mi The Park Expo & Conference Center - 11.2km/7.0mi Ovens Auditorium - 11.3km/7.0mi Colonel Francis Beatty Park - 11.4km/7.1mi Phillips Place - 12.8km/7.9mi Providence Village Shopping Center - 12.8km/7.9mi Charlotte-Douglas Intl. Airport (CLT) - 29.6km/18.4mi Concord, NC (USA-Concord Regional) - 45.5km/28.3mi Located in Charlotte (East Forest), SureStay by Best Western Charlotte Matthews is within a 15-minute drive of Bojangles' Coliseum and Ovens Auditorium. This hotel is 8.3 mi (13.3 km) from SouthPark Mall and 9.3 mi (15 km) from Spectrum Center. Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area. This hotel also features a banquet hall and a vending machine. A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM. Make yourself at home in one of the 93 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.
2501 Sardis Road North, East Forest, Charlotte, North Carolina, United States of America
Check-in
From 15:00 to 23:59
Check-out
Until 11:00
Minimum check-in age: 21
Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. For details on Best Western's privacy policy, visit https://www.bestwestern.com/privacy.
Check-in is from 15:00 to 23:59 and check-out until 11:00.
Yes, and parking is free.
Yes, there's free Wi-Fi.
We compare prices from the main booking sites.
Linghua
Oct 10, 2026
Strongly not stay in this hotel. The hotel is under renovation with bed smell and the front reception answered my phone but kept me waiting with no feedback and told us the wrong time about the breakfast resulting we missed the breakfast. Also there is only one queen bed has pillars while the another queen bed has no pillars with unfinished coverage. There is not much hot water when I showered, which made me felt very cold.
Julie
Sep 21, 2026
Very nice clean rooms. Area was convenient
VENKATA RAVI KUMAR
Sep 7, 2026
Hotel under renovation so dirty and not safe, no or minimal hot water Minimum toiletries in the room AC is too noisy and doesn’t do its work Bed is too hard with flat pillows Breakfast is the worst Minimal choices and the lady from the kitchen is too conservative Wasn’t providing any food replacement unless asked which is the ridiculous although they have very few choices but was ready for tips Increased the prices for weekend around 30$ more than regular stay even though it’s under renovation Very uncomfortable stay
Jennifer
Aug 21, 2026
Room was clean, everywhere else dirty, trash on ground, etc. Elevator didn’t work, several of the doors leading outside were very hard to open. I called ahead of time no mention until I arrived there at 10:30pm when it was too late for me to find somewhere else.
Moses
Jul 27, 2026
The Hotel is relatively new and clean, and the check-in staff was very courteous and helpful. The Hotel does not have a working elevator; I had to change our room from the third floor to the ground floor. There is no coffee maker in the room, and the bathtub-and-shower combination is probably built for midgets or 5-year-olds. One literally has to sit or bend down to take a shower to the upper body part. There is no hot water either.
Lakeisha
Jul 19, 2026
We canceled the room! First room the have us wasn't ready to the second room a family that was already in it the third room had no ac. The whole building is under construction and shouldn't be renting out to Noone! The elevator didn't work had to walk outside and hip 3 flights of stairs.
