Last updated: October 2026
The data controller for your data is SecondBook, domiciled in Spain. For any privacy-related enquiry you can contact us at: privacy@secondbooknow.com
We collect the following data: • Identifying data: name, email • Data needed for transactions: payment information • Usage data: navigation, interactions on the platform • Technical data: device, browser, IP address
We use your information to: • Manage your account • Facilitate transactions between users • Verify reservations • Process payments • Send you service-related communications • Improve the platform and user experience • Guarantee security and prevent fraud
We process your data based on: • The performance of a contract (use of the platform) • Your consent (optional analytics and personalisation, and commercial communications) • Our legitimate interest in measuring our audience anonymously and keeping the platform secure (see section 9) • Compliance with legal obligations
We do not sell your personal data. We may share information with: • Technology providers (for example, payment gateways like Stripe) • Services required to operate the platform • Authorities when required by law
Your data will be kept: • While your account remains active • For the time needed to comply with legal obligations • Until you request its deletion Anonymous audience-measurement records are deleted after about 90 days and never kept beyond 25 months; anonymous page-speed measurements after 90 days.
We apply appropriate technical and organisational measures to protect your information. However, no system is completely secure.
You can exercise at any time: • Access to your data • Rectification • Erasure • Restriction of processing • Objection • Portability You can exercise these rights by writing to: privacy@secondbooknow.com
Technical cookies keep the platform working (signing in, language, security). Without asking for consent we measure our audience anonymously with a first-party cookie (sb_vid, valid 390 days and never extended): pages visited, active time, scrolling, clicks on links and buttons (never form contents) and which destinations, accommodations and listings were viewed, with your country, language and type of device. It isn't linked to your account, your IP address isn't stored, and it's used only for aggregate statistics — never for advertising, profiling or recommendations, and it isn't shared with third parties. This follows the exemption for strictly necessary first-party audience measurement under article 22.2 of the LSSI as interpreted by the AEPD (2023 cookie guide). We also collect anonymous page-speed measurements (Web Vitals) with no identifier. You can object at any time by blocking or deleting our cookies in your browser or by writing to privacy@secondbooknow.com. Optional analytics and personalisation cookies are used only with your prior consent. Details in our Cookie Policy.
We may send you communications related to your activity on the platform. You can unsubscribe from commercial communications at any time.
We reserve the right to modify this Privacy Policy. Changes will be published on the platform.
