Privacy Policy

Last updated: March 2026

1. Data Controller

The data controller for your data is SecondBook, domiciled in Spain. For any privacy-related enquiry you can contact us at: privacy@secondbooknow.com

2. Information We Collect

We collect the following data: • Identifying data: name, email • Data needed for transactions: payment information • Usage data: navigation, interactions on the platform • Technical data: device, browser, IP address

3. Purpose of Processing

We use your information to: • Manage your account • Facilitate transactions between users • Verify reservations • Process payments • Send you service-related communications • Improve the platform and user experience • Guarantee security and prevent fraud

4. Legal Basis

We process your data based on: • The performance of a contract (use of the platform) • User consent (cookies and communications) • Compliance with legal obligations

5. Information Sharing

We do not sell your personal data. We may share information with: • Technology providers (for example, payment gateways like Stripe) • Services required to operate the platform • Authorities when required by law

6. Data Retention

Your data will be kept: • While your account remains active • For the time needed to comply with legal obligations • Until you request its deletion

7. Data Security

We apply appropriate technical and organisational measures to protect your information. However, no system is completely secure.

8. User Rights

You can exercise at any time: • Access to your data • Rectification • Erasure • Restriction of processing • Objection • Portability You can exercise these rights by writing to: privacy@secondbooknow.com

9. Cookies

We use cookies to: • Improve the user experience • Analyse the use of the platform • Personalise content You can configure or reject cookies from your browser.

10. Communications

We may send you communications related to your activity on the platform. You can unsubscribe from commercial communications at any time.

11. Modifications

We reserve the right to modify this Privacy Policy. Changes will be published on the platform.