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Luxury hotel with a full-service spa, indoor pool, and stunning views of West Lake in the heart of Hanoi. A stay at Pan Pacific Hanoi places you in the heart of Hanoi, steps from West Lake and a 2-minute drive from Ho Chi Minh Mausoleum. This family-friendly hotel is 1.2 mi (1.9 km) from Dong Xuan Market and 1.4 mi (2.2 km) from Quan Chuong Gate. Amenities: Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Hanoi? This hotel has 13143 square feet (1221 square meters) of space consisting of a conference center and 6 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite. Dining: Enjoy international cuisine at Pacifica, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee. Rooms: Make yourself at home in one of the 328 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls. Distance to Nearby Attractions: West Lake - 0.1km/0.1mi Tran Quoc Pagoda - 0.4km/0.3mi Quan Thanh Temple - 0.9km/0.6mi Hanoi Botanical Garden - 1.3km/0.8mi Cua Bac Church - 1.4km/0.9mi Hang Dau Water Tower - 1.6km/1.0mi Ba Dinh Square - 1.7km/1.1mi Ho Chi Minh Mausoleum - 1.7km/1.1mi Presidential Palace - 1.8km/1.1mi Dong Xuan Market - 1.9km/1.1mi One Pillar Pagoda - 2.0km/1.2mi Hang Ma Street - 2.0km/1.3mi Imperial Citadel of Thang Long - 2.1km/1.3mi Syrena Shopping Center - 2.1km/1.3mi Quan Chuong Gate - 2.3km/1.4mi The preferred airport for Pan Pacific Hanoi is Noi Bai Intl. Airport (HAN) - 22.5km/14.0mi A stay at Pan Pacific Hanoi places you in the heart of Hanoi, steps from West Lake and a 2-minute drive from Ho Chi Minh Mausoleum. This family-friendly hotel is 1.2 mi (1.9 km) from Dong Xuan Market and 1.4 mi (2.2 km) from Quan Chuong Gate. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Enjoy international cuisine at Pacifica, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee. Make yourself at home in one of the 328 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Hanoi? This hotel has 13143 square feet (1221 square meters) of space consisting of a conference center and 6 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
1 Thanh Nien Road, Trúc Bạch, Hanoi, Vietnam
Check-in
From 14:00
Check-out
Until 12:00
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Check-in is from 14:00 and check-out until 12:00.
Yes, and parking is free.
Yes, the property serves breakfast.
Yes, there's free Wi-Fi.
We compare prices from the main booking sites.
Paul
Oct 12, 2026
Provided us with everything we needed and more.
Vikas
Aug 6, 2026
Staff was amazing specially in their club lounge
ANDREW
Jul 18, 2026
Staff is friendly and accommodating. Rooms are looking a bit dated— the artwork and carpet look like 1980’s-90’s. I booked a premier lake view with King bed, but the bed size was closer to a queen. Pillows and bedding were not of high quality. Air conditioning blew air but it was not chilling properly, even after engineers checked it. It has gotten to be an older building that needs some TLC in the rooms.
shawn
Jul 17, 2026
The property is pretty old. Some of the things in the room are not working properly like electric outlets.
Thuc
Jul 11, 2026
Good
Sushanta Kumar
Jun 16, 2026
Goog