Family-friendly hotel with outdoor pool, hot tub, and stunning mountain views in Queenstown. . Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. This property accepts credit cards, debit cards, and cash. Cashless transactions are available. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). .Mandatory: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: NZD 100 per night We have included all charges provided to us by the property. Optional: Fee for buffet breakfast: approximately NZD 32 per personUncovered self parking fee: NZD 15.00 per nightEarly check-in is available for a fee (subject to availability)Late check-out is available for a fee (subject to availability)Rollaway bed fee: NZD 65.0 per nightCredit card charges are subject to a surcharge of 2 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Pool access available from 7:00 AM to 10:00 PM. Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). .Pets not allowed.Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Property does not require health documentation at check-in. Professional property host/manager. Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels). Contactless check-out is available. LGBTQIA+ friendly. Beach nearby. Cashless transactions are available. Contactless check-in is available. Essential workers only - NO. Property does not offer onsite COVID-19 testing. Qualmark Sustainable Tourism Business Award.Visa, Diners Club, Debit cards, Cash, American Express, JCB International, Mastercard, UnionPay.Grab a bite at South Eatery Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee..Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand..Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Queenstown? This hotel has 3272 square feet (304 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite..Stay in one of 148 guestrooms featuring LCD televisions. Complimentary wired internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks..Distances are displayed to the nearest 0.1 mile and kilometer. . Mt Crichton Loop Track - 0.4 km / 0.3 mi . SKYCITY Wharf Casino - 1.9 km / 1.2 mi . Lake Wakatipu - 1.9 km / 1.2 mi . Steamer Wharf - 1.9 km / 1.2 mi . TSS Earnslaw Steamship - 2 km / 1.2 mi . Creative Queenstown Arts & Crafts Market - 2 km / 1.3 mi . Fear Factory Queenstown - 2.1 km / 1.3 mi . Queenstown Beach - 2.1 km / 1.3 mi . Toi o Tahuna - 2.1 km / 1.3 mi . Skycity Queenstown Casino - 2.2 km / 1.3 mi . Queenstown Mini Golf - 2.3 km / 1.4 mi . Queenstown Mall - 2.3 km / 1.4 mi . Williams Cottage - 2.3 km / 1.5 mi . Cookie Time Cookie Bar - 2.4 km / 1.5 mi . Church of St Peters - 2.4 km / 1.5 mi . The preferred airport for Mercure Queenstown Resort is Queenstown Intl. Airport (ZQN) - 10 km / 6.2 mi .Near Steamer Wharf.Business property, Adventure sport, Winery, Ski property, Business, Family property, Eco-certified property, City, Natural, Adventure sport property Located in Queenstown (Fernhill), Mercure Queenstown Resort is within a 5-minute drive of Lake Wakatipu and Kiwi Park. This family-friendly hotel is 1.6 mi (2.5 km) from Skyline Queenstown and 2.1 mi (3.4 km) from Queenstown Gardens.