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Enjoy a relaxing stay with an outdoor pool and stunning views in the heart of Townsville. In the heart of Townsville, MainStay Suites Townsville is within a 5-minute drive of Castle Hill and Magnetic Island Ferry Terminal. This aparthotel is 1.4 mi (2.3 km) from Strand Park and 1.4 mi (2.3 km) from Queensland Country Bank Stadium. Amenities: Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This aparthotel also features complimentary wireless internet access, tour/ticket assistance, and a picnic area. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Rooms: Make yourself at home in one of the 140 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include desks and microwaves, and housekeeping is provided on request. Distance to Nearby Attractions: Maritime Museum of Townsville - 0.2km/0.1mi Cotters Market - 0.5km/0.3mi Perc Tucker Regional Gallery - 0.5km/0.3mi Museum of Tropical Queensland - 1.0km/0.6mi Cultural Centre Townsville - 1.0km/0.6mi ReefHQ - 1.1km/0.7mi Queensland Country Bank Stadium - 1.2km/0.7mi Catholic Diocese of Townsville - 1.2km/0.7mi Castle Hill - 1.3km/0.8mi The Strand Beach - 1.4km/0.9mi Magnetic Island Ferry Terminal - 1.5km/0.9mi The Strand - 1.5km/0.9mi Strand Waterpark - 1.6km/1.0mi Queens Gardens - 1.8km/1.1mi The Strand - 1.8km/1.1mi The nearest major airport is Townsville, QLD (TSV) - 7.2km/4.5mi In the heart of Townsville, MainStay Suites Townsville is within a 5-minute drive of Castle Hill and Magnetic Island Ferry Terminal. This aparthotel is 1.4 mi (2.3 km) from Strand Park and 1.4 mi (2.3 km) from Queensland Country Bank Stadium. Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This aparthotel also features complimentary wireless internet access, tour/ticket assistance, and a picnic area. Make yourself at home in one of the 140 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include desks and microwaves, and housekeeping is provided on request. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities.
30-34 Palmer Street, Townsville, Queensland, Australia
Check-in
From 14:00 to 21:00
Check-out
Until 10:00
Minimum check-in age: 18
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property is professionally cleaned. Contactless check-in and contactless check-out are available. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Check-in is from 14:00 to 21:00 and check-out until 10:00.
Yes, there's free Wi-Fi.
We compare prices from the main booking sites.
Lancaster
Jul 30, 2026
Perfect for what we were looking for
Kerrie
Jun 10, 2026
Great friendly pl
Wayne
Jun 8, 2026
Room was very very basic. Certainly not the 4 stars it’s rated. From my observation apartments are mainly used as FIFO accommodation rather than hotel stays. Although advertised with available parking there was no spaces available so we had to park the hire car on the street. Luckily there was street parking nearby. Shower had been cleaned but had a large amount of pubic hair in it which we washed out. Location was good. Staff were lovely. Room served its purpose.
Sacha
Oct 6, 2025
Clean room, staff are friendly and helpful
Tyarna
Aug 31, 2025
I would not recommend this hotel based on my recent stay. For the price, it is very outdated, other hotels in the same location are much nicer and charge a similar rate. The biggest concern was the lack of security. The same key unlocks the gate, the main entrance, and every single hotel room. We tested (with another guest’s consent), and our keys could open each other’s rooms. On top of this, there is no internal lock or latch in the room, meaning you cannot secure the door from inside the room. This is extremely unsafe, especially when traveling with children. Cleanliness was also an issue. The room had clearly not been properly cleaned (I have several photos as evidence). The bathroom was in poor condition – when I turned the shower on, a leak in the silicone seal caused water to flow directly onto the bathroom floor. I booked a king-size bed, and during confirmation was asked if I preferred a king or two singles. I said either was fine, but was instead given a double bed, which was disappointing. Finally, both my child and I woke up covered in bites, which raises serious concerns about hygiene and pest control. Overall, this hotel was far below standard in terms of safety, cleanliness, and comfort. I would strongly advise booking elsewhere.
Dragan
Jun 18, 2025
It was very good, the location is superb
