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© 2026 SecondBook SLU · CIF B27662352 ·
Avda. Junta de Compensación 17, 41300 San José de la Rinconada, Sevilla, España

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  1. Mexico/
  2. Quintana Roo/
  3. Solidaridad/
  4. Playa del Carmen/
  5. Hotel The Palm

Hotel The Palm

7.6Calle 8 Manzana 29 Lote 5 entre 10 y 5ta Avenida, Playa del Carmen Centro, Playa del Carmen, Quintana Roo, Mexico
Hotel The Palm — photo 1
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  • Prices
  • About
  • Amenities
  • Location
  • Reviews
  • Rules
  • Questions

Prices for your stay

From the main booking sites. You book directly on theirs.

Check-in

Check-out

About this property

Relax in a hotel with an outdoor pool, hot tub, and a great location near Quinta Avenida in Playa del Carmen. With a stay at The Palm at Playa, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 6 minutes by foot from Playa del Carmen Main Beach. This hotel is 0.4 mi (0.7 km) from Playacar Beach and 0.5 mi (0.7 km) from Playa del Carmen Maritime Terminal. Amenities: Be sure to enjoy recreational amenities including an outdoor pool and a hot tub. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a banquet hall. Featured amenities include a 24-hour front desk and luggage storage. Dining: Take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary continental breakfast is served daily from 7:00 AM to 11:00 AM. Rooms: Stay in one of 66 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and ceiling fans. Distance to Nearby Attractions: Quinta Avenida - 0.1km/0.1mi Frida Kahlo Museum - 0.1km/0.1mi 3D Museum of Wonders - 0.1km/0.1mi Chabad Playa del Carmen - 0.1km/0.1mi Mercado Playa del Carmen - 0.2km/0.1mi Central Square - 0.2km/0.1mi Calle 12 - 0.3km/0.2mi Riviera Gran Casino - 0.3km/0.2mi Playa del Carmen Lighthouse - 0.3km/0.2mi Calle Corazón - 0.3km/0.2mi Nuestra Senora del Carmen Catholic Church - 0.4km/0.2mi Playa del Carmen Main Beach - 0.5km/0.3mi Quinta Alegría Shopping Mall - 0.5km/0.3mi Founders Park - 0.5km/0.3mi Portal Maya - 0.6km/0.4mi Cozumel Intl. Airport (CZM) - 35.4km/22.0mi Cancun Intl. Airport (CUN) - 56.4km/35.0mi With a stay at The Palm at Playa, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 6 minutes by foot from Playa del Carmen Main Beach. This hotel is 0.4 mi (0.7 km) from Playacar Beach and 0.5 mi (0.7 km) from Playa del Carmen Maritime Terminal. Be sure to enjoy recreational amenities including an outdoor pool and a hot tub. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a banquet hall. Take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary continental breakfast is served daily from 7:00 AM to 11:00 AM. Stay in one of 66 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and ceiling fans. Featured amenities include a 24-hour front desk and luggage storage.

Amenities & facilities

In the room

  • Room Service
  • Non-Smoking Rooms

Wellness

  • Swimming pool
  • Hot Tub / Jacuzzi
  • Pool Outdoor
  • Pool (Seasonal Outdoor)

Internet

  • Free Wi-Fi

Food and drink

  • Beach Sun Loungers
  • Snack Bar/Deli

Other services

  • Tour Desk
  • Housekeeping
  • Banquet Facilities
  • Garden

Location

Calle 8 Manzana 29 Lote 5 entre 10 y 5ta Avenida, Playa del Carmen Centro, Playa del Carmen, Quintana Roo, Mexico

What's nearby

  • Quinta Avenida0.1 km
  • Frida Kahlo Museum0.1 km
  • 3D Museum of Wonders0.1 km
  • Chabad Playa del Carmen0.1 km
  • Mercado Playa del Carmen0.2 km
  • Central Square0.2 km
  • Calle 120.3 km
  • Riviera Gran Casino0.3 km
  • Playa del Carmen Lighthouse0.3 km
  • Calle Corazón0.3 km
  • Nuestra Senora del Carmen Catholic Church0.4 km
  • Playa del Carmen Main Beach0.5 km
  • Quinta Alegría Shopping Mall0.5 km
  • Founders Park0.5 km
  • Portal Maya0.6 km
  • Cozumel Intl. Airport (CZM)35 km
  • Cancun Intl. Airport (CUN)56 km

Guest reviews

7.6
Cleanliness
8.6
Location
9.1
Staff
8.6
Facilities
8.3
Dining
9.1
Rooms
9.3

House rules

Check-in

From 15:00 to 23:30

Check-out

Until 11:00

Minimum check-in age: 18

Notes

Pool access available from 8:00 AM to 9:00 PM. Only registered guests are allowed in the guestrooms. A car is not required for transportation to and from this property.

Frequently asked questions

Check-in is from 15:00 to 23:30 and check-out until 11:00.

Yes, there's free Wi-Fi.

We compare prices from the main booking sites.

  1. Mexico/
  2. Quintana Roo/
  3. Solidaridad/
  4. Playa del Carmen/
  5. Hotel The Palm

Hotel The Palm

7.6Calle 8 Manzana 29 Lote 5 entre 10 y 5ta Avenida, Playa del Carmen Centro, Playa del Carmen, Quintana Roo, Mexico
  • Prices
  • About
  • Amenities
  • Location
  • Reviews
  • Rules
  • Questions

We compare prices from the main booking sites.

Guest reviews

7.6
Cleanliness
8.6
Location
9.1
Staff
8.6
Facilities
8.3
Dining
9.1
Rooms
9.3

Recent reviews

  • H

    Heather

    Oct 3, 2026

    2.0

    Don’t like writing negative reviews, but to prevent people from coming here. I have to. Musty, rusty, flooring coming up, room was dusty/stagnant. I understand New Management is coming, but for the love of God, if you know you’re changing out, then make sure at least a couple rooms are nice and fresh. The pool is good, the air-conditioning sucked. there was no good blankets on the bed. Breakfast was a joke.

  • D

    David

    Jul 17, 2026

    10.0

    Best place to stay . We will always stay here

  • L

    Leandro

    Jul 7, 2026

    8.0

    Excelente

  • L

    Luis

    Jun 21, 2026

    10.0

    Great hotel , the staff is so kind and helpful

  • ZS

    Ziba Safarkhah

    Mar 31, 2026

    6.0

    The breakfast was awful

  • T

    Teres

    Mar 3, 2026

    6.0

    Good location, steps from the famed 5th Avenue. The suite I had was clean and spacious but lacked character, art. The only common space is the rooftop pool area and bar which is nice, friendly staff. But there was rarely anyone in the rooftop pool area. Bummer.